Q. What is counselling?
A. Counselling is an alternative approach to addressing your issues, innermost
feelings and thoughts that may be causing some disturbance in your every-
day life, in a private and confidential manner.
Q. How does counselling work?
A. Counselling is a process where the counsellor helps you find positive
solutions or answers to your problems. The process usually takes anywhere
between 4-20 sessions depending on the issues. Usually each session last for
about an hour.
Q. Who is Counselling for?
A. It is for anyone who is experiencing a difficult situation or anyone who
Is looking for solutions to their every-day issues such as career,
relationship matters, stress etc. It is a misconception that Counselling
is only for individuals with mental health problems.
Q. Will my information be kept confidential?
A. All client and counsellor interactions are confidential and will not be
disclosed, except in cases where there is evident risk of self-harm or harm-
to others. All our counsellors abide by the principles of ethical Counselling
practice.You can refer to our confidentiality agreement below.
Q. What is the difference between a psychiatrist, psychologist and counsellor?
1)A Psychiatrist is a trained medical professional who can diagnose mental
health illness such a depression, OCD, Schizophrenia etc and treat the illness
with medication, counselling or both.
2) A psychologist is trained in treating
emotional and mental suffering in clients using psychotherapies and
3) Counsellors also use psychotherapies to work
clients, however the difference is that Counsellors work with more regular
issues such as relationship issues, stress, anxiety, etc
Q. Do I have to sign up for a minimum number of sessions?
A. NO. You can attend one session and decide if you want to sign
up for more sessions. As mentioned earlier, for counselling to have
some effect it may take anywhere between 4-20 sessions depending on the
Q. How is the Couple Counselling held?
A. The Counsellor will meet the couple in the first session. The later sessions
will be scheduled either individually or both as per requirement.
Q. How is child/adolescent counselling conducted?
A. It is recommended that one of the parents or both attend at least the first
session. It is recommended that one of them is available to talk with the counsellor after the session, if required.
All client and counsellor interactions in therapy sessions are considered confidential.
This includes telephonic conversations, notes taken in the sessions, or any progress
notes taken during the sessions. Any information or specific information will be
released to any designated person or agency upon your request in given in writing.
Limitations to this agreement
The confidentiality agreement does not apply in the following circumstances:
1. When the information is ordered to be given by a Judge
2. If any incident of child (under the age of18) abuse, physical or sexual or
neglect comes to our notice, we are obliged to disclose it to the concerned
3. If there is or we believe that you are considering self- harm or harm to
others, we are obliged to report this to the concerned authorities or your
4. At times, we may need to take professional advice from outside sources. At
such times, no personally identifiable information will be used to discuss.
This will help us in ensuring that you get the best assistance possible. The
persons with whom the case is discussed will have legal obligation to
I have read and discussed the above information with my therapist. I
understand the nature and limits of confidentiality.
Client signature Date